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Selection and/or peer-review under responsibility of the 8th International Strategic Management Conference doi: 10.1016/j.sbspro.2012.09.1119 8 th International Strategic Management Conference The impact of social media marketing on brand loyalty a b , a a b Yalova … 4. What amount of time are you willing to commitment to social media? Questionnaire of SMM - Free download as Word Doc (.doc / .docx), PDF File (.pdf), Text File (.txt) or read online for free. SEO, PPC, Social Media Marketing, Mobile Marketing, Web Development and much The benefits are ... the interview and questionnaire. Download Social Media Marketing Customer Questionnaire pdf. Customers now expect businesses to not only know their needs, but to anticipate them in advance. The research elements were broken down into three segments; ... Customers influence other customers. 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